Brazil is Latin America's largest economy: agribusiness and food, a huge retail and e-commerce sector, fintech built around instant payments, manufacturing, logistics across a continent-sized country, and healthcare and education. Customer contact runs through WhatsApp in very high volume, and businesses that sell nationally coordinate across several time zones.
LATYNEX Digital works with businesses like that remotely, in English. It often starts with a CRM configured around how you sell, tools connected so work moves without re-keying and AI tools set up properly for the team, and goes on to AI Sales Manager or custom software.
Good places to start in Brazil
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01CRM & Sales Workflow Implementation
High-volume WhatsApp enquiries need an owner and a follow-up rule; one CRM record per enquiry provides both.
- 02AI Sales Manager
A fast, structured first reply on WhatsApp keeps high-volume enquiries from going cold.
- 03Workflow Automation & Systems Integration
Connecting WhatsApp, shop, marketplace and accounts removes manual re-keying for small teams.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Agribusiness and food
- Retail and e-commerce
- Fintech and financial services
- Manufacturing and industrial suppliers
- Logistics and distribution
- Healthcare and education
Common lead-handling problems
- High-volume WhatsApp enquiries with no owner or follow-up
- Order, stock and customer data split across shop, marketplace and accounts
- Distribution data spread across many regions and partners
- AI tools used informally with no written data rules
The enquiry-to-order path
CRM & Sales Workflow Implementation puts every enquiry into one record with one owner, Workflow Automation & Systems Integration connects WhatsApp, shop, marketplace and accounts, and AI Sales Manager gives a fast, structured first reply.
Operations and build
Distribution and logistics businesses can scope logistics software, internal business tools or warehouse operations on LATYNEX's own WMS foundation; consumer businesses can scope a mobile app. These are scoped builds, not ready-made products.
Time zones and language
Brazil spans several time zones. Delivery is in English; we do not promise Portuguese-language project delivery, and other communication arrangements can be discussed during scoping.
What LATYNEX Digital does for businesses in Brazil
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Brazil: High-volume WhatsApp enquiries need an owner and a follow-up rule; one CRM record per enquiry provides both.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Brazil: Connecting WhatsApp, shop, marketplace and accounts removes manual re-keying for small teams.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.In Brazil: A fast, structured first reply on WhatsApp keeps high-volume enquiries from going cold.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.In Brazil: Distribution and fulfilment operations can be scoped on LATYNEX's own WMS foundation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.In Brazil: Distribution across a continent-sized country runs on many partners and documents; workflow software brings it into one process.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
City hubs and local pages in Brazil
Focused pages for specific cities and sectors that already exist. This overview sits above them.
- LATYNEX Digital for businesses in São Paulo
- LATYNEX Digital for businesses in Rio de Janeiro
- LATYNEX Digital for businesses in Brasília
- LATYNEX Digital for businesses in Curitiba
- LATYNEX Digital for businesses in Porto Alegre
- LATYNEX Digital for businesses in Belo Horizonte
- LATYNEX Digital for businesses in Recife
- LATYNEX Digital for businesses in Manaus
- Working languages
- English
- Time zone
- Brazil spans several time zones (from UTC-2 to UTC-5) and does not currently observe daylight saving.
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client outside the EU depends on your jurisdiction and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- WhatsApp is the dominant business channel and Mercado Livre a major marketplace. Brazilian businesses commonly use local accounting and CRM tools such as Omie, Conta Azul or RD Station. Integrations are scoped per project; LATYNEX does not claim ready-made connectors or provide invoicing or tax compliance.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Brazil and does not claim one. We work with businesses in Brazil remotely, over video calls and written updates. Project delivery is in English; we do not promise Portuguese-language delivery, and other communication arrangements can be discussed during scoping.
Questions
Do you have an office in Brazil?+
No. We work with businesses in Brazil remotely, over video calls and written updates, and we do not imply a local presence.
Is the project delivered in Portuguese?+
Project delivery is in English. Other communication arrangements can be discussed during scoping; we do not promise Portuguese-language delivery in advance.
Can you set up ChatGPT, Claude or Gemini for our team?+
Yes. AI Implementation for Business covers workspace, roles, company instructions, knowledge, first workflows and written usage rules, configured in your own accounts. We do not resell the subscriptions.
Do you integrate with Omie, Conta Azul, RD Station or Mercado Livre?+
Integrations are scoped per project. We do not claim a ready-made connector; we say during scoping what is realistic.
Do you also build custom software?+
Yes — custom CRM, internal tools, web and mobile applications and, where relevant, logistics, car-rental or warehouse software. When configuring what you already have would solve the problem, we say so first.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Brazil is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.