Before and after
Before: a visitor fills out a form at 9pm. Nobody sees it until the next morning. By then, they've already messaged two competitors, and one of them replied first. After: the same inquiry gets an instant reply, a couple of qualifying questions, and — if it's a real fit — a note in your CRM and a calendar link, all before you've opened your laptop the next day.
What it actually asks
The questions are specific to your business, not generic. For a service business, a typical exchange looks like:
Example exchange
"Thanks for reaching out — what are you looking to get done, roughly?" → visitor answers → "Got it. Do you have a timeline in mind, and is there a budget range you're working with?" → based on the answer, the lead is either flagged as ready for your team or given a clear next step (a resource, a calendar link, or a note that someone will follow up).
What happens inside your CRM, email and WhatsApp
Once a lead is qualified, it's logged in your CRM automatically — name, contact details, what they're looking for, and how they were qualified. If email follow-up is part of the setup, a sequence starts automatically for leads that aren't ready yet. If WhatsApp is connected, replies happen on the same channel the visitor used, not a redirect to a different app.
What it does not do
It does not replace your sales team. It handles what happens before a real conversation — first response, qualification, and routing. Relationships, negotiation, and closing stay with your people. The goal is that no lead goes cold before your team ever sees it, not that your team stops being involved.
When this is not a good fit
If your sales process depends entirely on long, bespoke conversations from the very first contact — enterprise deals with no standard qualifying questions, for example — an automated first-response layer may add less value than expected. It's built for businesses where a consistent set of questions can reasonably separate a real inquiry from a wrong-fit one.
Privacy and data handling
The AI is configured on your business's services, pricing logic and qualifying criteria — it doesn't pull from or share data outside what's needed to respond to your leads. Contact details collected are stored in the CRM you already use, not a separate system you don't control.
What you receive
An AI Sales Manager configured for your business on the channels in scope: qualification logic built from your services and criteria, handoff to your CRM and email, WhatsApp where it is connected, and monthly reporting. Setup is a one-time configuration fee, and the service is billed monthly. The website itself, WhatsApp provider fees, custom CRM flows and knowledge-base preparation are not included and are quoted after scoping.
Pricing
From €490/month, setup fee applies. Includes lead qualification logic, CRM and email handoff, and monthly reporting. Not included: the website itself, WhatsApp provider fees, and custom CRM flows and knowledge-base preparation, which are quoted after scoping (see AI Knowledge Base Implementation). See AI Sales Agent Build Timeline for how long setup actually takes before it's live, and AI Sales Manager Cost for how the setup fee itself varies by channel count and complexity.
Where this actually runs today
The chat widget on this site's own homepage is a live instance of this same system — not a mockup. Internally, LATYNEX also uses two Telegram-based triage tools, Freelance Hunter AI and the Tender Broker Agent (see Portfolio for what those internal tools do). We build with the same approach we sell, not a separate internal stack.
Why LATYNEX for this
AI Sales Manager is configured inside your own CRM, email and WhatsApp accounts, and LATYNEX runs the same kind of AI lead qualification on its own sites.
Work happens inside your real existing systems, repositories and accounts, through access you grant and can withdraw.
Websites, internal systems and AI implementation are all things LATYNEX builds, so a project can start in one and extend into another without starting over.
One scope and one price in writing before work starts, with what is built first and what is deliberately left out stated plainly.
More on who is behind LATYNEX Digital is on the Company page.
Where we work
AI Sales Manager is live in several markets, each shaped around a different buyer reality — not the same page with the city swapped: Dubai for multilingual, always-on response across an international client base; Miami for fast-moving, season-driven hospitality and premium-service enquiries; and Manchester for a growing sales team whose response consistency has outgrown manual handling. It's also used across several other markets — see Locations for the full list of markets we've written dedicated pages for.
Is this the right page?
- 1 Assess
- 2 Implement
- 3 Automate
- 4 Build
Choose this page if enquiries arrive and answering, qualifying and handing them off quickly is what you need.
- Choose AI Front Office instead if you want the ready-made intake layer for your site and WhatsApp.
- Choose CRM & Sales Workflow Implementation instead if the CRM it would write into is not in order yet.
- Choose Custom AI Agent Development instead if your process needs a bespoke agent.
What happens next
- 01
We map the process and the tools
Where the work starts, what is done by hand, which systems are involved.
- 02
We pick the simplest reliable route
A platform, a workflow or a little custom code — whichever is simplest and safest for this outcome.
- 03
Scope and price in writing
One scope and one price for you to approve. Nothing starts before you agree.
- 04
We build it with failure handling
Retries, duplicate protection and a named person told when something breaks, in accounts you own.
- 05
Test, monitor, hand over
We check it against real cases, agree who watches it, and document how it works and what to do when it fails.
What usually comes next
Not a package — only where it makes sense once this is done.
- AI Operations
to extend automation past the first reply into the workflow behind it
- Custom CRM Development
only if the sales process outgrows standard CRMs
Who you would be working with
- Company · Who you would be working with
- LATYNEX Digital is a service line of Latynex Trade OÜ, a company registered in Estonia (EU). Contact: info@latynexdigital.com.
- How we work · Delivery
- Remote, in English, with the person who would run the project. No local office is implied in any market.
- How we work · Commercial terms
- One scope and one price, agreed in writing before work starts. Your accounts, code and domain stay yours; any access we use is granted by you and can be withdrawn.
There are no client case studies on this page, and none are implied. What LATYNEX has built and runs itself is on the portfolio, each system labelled by stage. Published prices are on the pricing page; anything not listed there is scoped and quoted after review.
Questions
Does it work with my current website?+
In most cases, yes — compatibility is checked against your current setup when the work is scoped, and a Revenue Audit can be used where a closer look is useful.
Can it connect to WhatsApp specifically?+
Yes — see WhatsApp Lead Automation for how that channel works in detail.
Which CRM does it write to?+
HubSpot, Pipedrive, Salesforce and Zoho CRM are the CRMs listed on Integrations — we connect into whichever CRM you already run rather than requiring a switch. See Integrations for how each connection works.
What if I want the full system later?+
The AI Sales Manager is one component of a Revenue System — you can start here and expand.
Is the AI trained on my business specifically, or is it generic?+
It's configured on your actual services, pricing structure and qualifying criteria — not a generic script reused across clients.
What happens to leads that aren't a good fit?+
They're not ignored — they get a clear, honest next step (information, a resource, or a note that it's not currently a match) instead of silence.
What if I want to cancel the monthly service?+
Cancellation terms are set out in your service agreement, agreed in writing before setup begins — not left in unclear fine print.
Is this instead of CRM automation, or does it work with it?+
With it, not instead of it — AI Sales Manager is the layer that responds to and qualifies a lead; your CRM's own automation (workflows, sequences) then takes over once that qualified lead is logged. They're complementary layers, not competing tools — see Website CRM Integration for how the connection works.
How is this different from AI Front Office?+
AI Front Office is the ready-made, fixed-tier version: a chat and WhatsApp intake widget with standard qualifying questions at a fixed monthly price. AI Sales Manager is the custom-scoped build for more complex processes: your own qualification logic, CRM handoff and email follow-up. See AI Front Office.