Rio de Janeiro is Brazil's second-largest city and a centre of tourism and hospitality, oil-and-gas and offshore services, media and entertainment, higher education, professional services and a growing startup scene. WhatsApp is the default customer channel, and many hospitality and service businesses sell to international guests.
LATYNEX Digital works with businesses like that remotely, in English. It often starts with AI tools set up properly for the team, a CRM configured around how you sell and tools connected so work moves without re-keying, and goes on to AI Sales Manager or custom software. This page is the Rio de Janeiro overview inside the Brazil market.
Good places to start in Rio de Janeiro
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01Business Website Design
For hospitality businesses the website is the front door for international enquiries.
- 02AI Sales Manager
A fast, structured first reply on WhatsApp keeps high-volume enquiries from going cold.
- 03CRM & Sales Workflow Implementation
High-volume WhatsApp enquiries need an owner and a follow-up rule in one record.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Tourism, hospitality and short-stay operators
- Oil, gas and offshore services
- Media, entertainment and creative businesses
- Education and professional services
- Retail and e-commerce
- Startups and technology
Common lead-handling problems
- High-volume WhatsApp enquiries with no owner or follow-up
- Guest and client enquiries in several languages with no consistent first response
- Bookings and enquiries split across chat and spreadsheets
- AI tools used informally with no written data rules
Configure and connect before you build
CRM & Sales Workflow Implementation gives every enquiry an owner and a follow-up rule, Workflow Automation & Systems Integration connects forms, CRM and accounts, and AI Implementation for Business sets AI tools up with written rules for company and client data.
Where Rio de Janeiro teams typically go next
Rio's hospitality and service businesses can start at the front door with a business website and AI Sales Manager for a fast first reply on WhatsApp and web forms, and its industrial and offshore suppliers can scope internal business tools. These are scoped builds, not ready-made products.
Language
Delivery is in English. We do not promise Portuguese-language project delivery; other communication arrangements can be discussed during scoping.
What LATYNEX Digital does for businesses in Rio de Janeiro
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Rio de Janeiro: Written rules for guest and client data belong in the AI setup.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Rio de Janeiro: High-volume WhatsApp enquiries need an owner and a follow-up rule in one record.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.In Rio de Janeiro: A fast, structured first reply on WhatsApp keeps high-volume enquiries from going cold.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.In Rio de Janeiro: For hospitality businesses the website is the front door for international enquiries.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.In Rio de Janeiro: Suppliers often run operations on spreadsheets; an internal tool replaces them one process at a time.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
- Working languages
- English
- Time zone
- Brazil spans several time zones (from UTC-2 to UTC-5) and does not currently observe daylight saving.
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client outside the EU depends on your jurisdiction and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- WhatsApp is the dominant business channel and Mercado Livre a major marketplace. Brazilian businesses commonly use local accounting and CRM tools such as Omie, Conta Azul or RD Station. Integrations are scoped per project; LATYNEX does not claim ready-made connectors or provide invoicing or tax compliance.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Rio de Janeiro and does not claim one. We work with businesses in Rio de Janeiro remotely, over video calls and written updates, in English, with the same team and process as in every other market. We do not promise Portuguese-language delivery; other communication arrangements can be discussed during scoping.
Questions
Do you have an office in Rio de Janeiro?+
No. We work with businesses in Rio de Janeiro remotely, over video calls and written updates, and we do not imply a local presence.
Is the project delivered in Portuguese?+
Project delivery is in English. Other communication arrangements can be discussed during scoping; we do not promise Portuguese-language delivery in advance.
Can you set up ChatGPT, Claude or Gemini for our team?+
Yes. AI Implementation for Business covers workspace, roles, company instructions, knowledge, first workflows and written usage rules, configured in your own accounts. We do not resell the subscriptions.
Do you also build custom software?+
Yes — custom CRM, internal tools, web and mobile applications and, where relevant, logistics, car-rental or warehouse software. When configuring what you already have would solve the problem, we say so first.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Brazil is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.