Vienna is Austria's capital and by far its largest business centre: banking and insurance, international organisations and their suppliers, a strong professional-services sector, tourism, pharma and biotech, and a growing technology and startup scene. Companies there are careful about data and often serve clients across Central and Eastern Europe.
LATYNEX Digital works with businesses like that remotely, in English. It often starts with AI tools set up properly for the team, a CRM configured around how you sell and tools connected so work moves without re-keying, and goes on to AI Sales Manager or custom software. This page is the Vienna overview inside the Austria market.
Good places to start in Vienna
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01AI Implementation for Business
Vienna's financial and advisory firms weigh data protection heavily; written rules for what may enter an AI tool are part of the setup.
- 02CRM & Sales Workflow Implementation
Advisory firms manage long client relationships; a CRM with clear ownership beats a shared inbox.
- 03Custom CRM Development
Where a standard CRM does not fit how a firm works with clients, a scoped custom CRM is the alternative.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Banking, insurance and financial services
- International organisations and their suppliers
- Professional and business services
- Pharma and biotech
- Tourism and hospitality
- Software and technology teams
Common lead-handling problems
- No written rules for what client data may enter an AI tool
- Client information split across email, spreadsheets and a CRM few people use fully
- Quoting, orders and documents spread across email, spreadsheets and ERP
- Manual re-keying between CRM, accounts and internal tools
German-language page for Vienna
Vienna has its own English city hub, which links to the existing German-language Vienna page. It stays as it is. It is a separate German-language page, not a translation of this one, and the two are deliberately not linked as language alternates. The website and enquiry flow are available in German. Project delivery is in English; other communication arrangements can be discussed during scoping. Language, market and billing are kept separate, and invoicing is in EUR.
Configure and connect before you build
CRM & Sales Workflow Implementation gives every enquiry an owner and a follow-up rule, Workflow Automation & Systems Integration connects forms, CRM and accounts, and AI Implementation for Business sets AI tools up with written rules for company and client data.
Where Vienna teams typically go next
Vienna's professional-services and financial firms can scope a custom CRM where a standard tool does not fit how they manage clients, and internal business tools for the processes around it. These are scoped builds, not ready-made products.
What LATYNEX Digital does for businesses in Vienna
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Vienna: Vienna's financial and advisory firms weigh data protection heavily; written rules for what may enter an AI tool are part of the setup.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Vienna: Advisory firms manage long client relationships; a CRM with clear ownership beats a shared inbox.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Vienna: Connecting forms, CRM, e-mail and the accounts package removes manual hand-offs.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.In Vienna: Where a standard CRM does not fit how a firm works with clients, a scoped custom CRM is the alternative.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.In Vienna: Established firms often run operations on spreadsheets beside an ERP; an internal tool replaces them one process at a time.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
Local pages in Vienna
Focused pages for specific cities and sectors that already exist. This overview sits above them.
- Working languages
- English
- Time zone
- Austria observes Central European Time (CET/CEST).
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). How VAT applies to a cross-border service depends on your own VAT status and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Austrian businesses commonly run BMD or similar accounting software, Microsoft 365, and HubSpot or Pipedrive for sales. Integrations are scoped per project; no ready-made connector is implied.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Vienna and does not claim one. We work with businesses in Vienna remotely, over video calls and written updates, in English, with the same team and process as in every other market. The website and enquiry flow are available in German; other communication arrangements can be discussed during scoping.
Questions
Do you have an office in Vienna?+
No. We work with businesses in Vienna remotely, over video calls and written updates, and we do not imply a local presence.
Is the project delivered in German?+
The website and enquiry flow are available in German. Project delivery is available in English; other communication arrangements can be discussed during scoping.
Can you set up ChatGPT, Claude or Gemini for our team?+
Yes. AI Implementation for Business covers workspace, roles, company instructions, knowledge, first workflows and written usage rules, configured in your own accounts. We do not resell the subscriptions.
Do you also build custom software?+
Yes — custom CRM, internal tools, web and mobile applications and, where relevant, logistics, car-rental or warehouse software. When configuring what you already have would solve the problem, we say so first.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Austria is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.