Austria's economy is built on engineering and manufacturing SMEs and industrial suppliers, tourism and hospitality, trade and logistics, energy and a strong professional-services sector. Many of these companies are family-run, export-oriented and careful about data, and most run operations across an ERP, spreadsheets and a shared inbox.
LATYNEX Digital works with businesses like that remotely. Project delivery is in English. It often starts with AI tools set up properly for the team, a CRM that reflects how you sell and tools connected so work moves without re-keying, and goes on to custom software or warehouse systems where those are no longer enough.
Good places to start in Austria
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01AI Implementation for Business
Austrian companies weigh data protection heavily; written rules for what may enter an AI tool are part of the setup.
- 02CRM & Sales Workflow Implementation
Family-run B2B firms often outgrow a shared inbox long before they have a CRM with routing and ownership.
- 03Internal Business Tools
Engineering and manufacturing SMEs often run operations on spreadsheets beside an ERP; an internal tool replaces them one process at a time.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Engineering, manufacturing and industrial suppliers
- Tourism and hospitality
- Trade, logistics and distribution
- Energy and utilities services
- Professional and business services
- Software and IT services
Common lead-handling problems
- Quoting, orders and documents spread across email, spreadsheets and ERP
- B2B enquiries with no routing or follow-up rules
- AI tools used by individuals with no company rules for data
- Manual re-keying between shop, CRM and accounting tools
Order before scale
An Austrian SME rarely needs a new platform first. CRM & Sales Workflow Implementation gives every enquiry an owner, Workflow Automation & Systems Integration removes manual hand-offs, and AI Implementation for Business sets AI tools up with written data rules.
Operations and build
Where a standard tool stops fitting, the same team builds internal business tools, logistics software or a web application, and warehouse operations can be scoped on LATYNEX's own WMS foundation. These are scoped builds, not ready-made products.
German-language page for Vienna
Vienna has its own English city hub, which links to the existing German-language Vienna page; that page stays as it is. The website and enquiry flow are available in German. Project delivery is in English; other communication arrangements can be discussed during scoping. Language, market and billing are kept separate, and invoicing is in EUR.
What LATYNEX Digital does for businesses in Austria
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Austria: Austrian companies weigh data protection heavily; written rules for what may enter an AI tool are part of the setup.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Austria: Family-run B2B firms often outgrow a shared inbox long before they have a CRM with routing and ownership.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Austria: Connecting forms, CRM, e-mail and the accounts package removes manual hand-offs.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.In Austria: Engineering and manufacturing SMEs often run operations on spreadsheets beside an ERP; an internal tool replaces them one process at a time.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.In Austria: Trade and distribution operations can scope warehouse software on LATYNEX's own WMS foundation, configured to the operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
City hubs and local pages in Austria
Focused pages for specific cities and sectors that already exist. This overview sits above them.
- Working languages
- English
- Time zone
- Austria observes Central European Time (CET/CEST).
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). How VAT applies to a cross-border service depends on your own VAT status and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Austrian businesses commonly run BMD or similar accounting software, Microsoft 365, and HubSpot or Pipedrive for sales. Integrations are scoped per project; no ready-made connector is implied.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Austria and does not claim one. We work with businesses in Austria remotely, over video calls and written updates. Project delivery is in English; we do not promise German-language delivery, and other communication arrangements can be discussed during scoping.
Questions
Do you have an office in Austria?+
No. We work with businesses in Austria remotely, over video calls and written updates, and we do not imply a local presence.
Is the project delivered in German?+
The website and enquiry flow are available in German. Project delivery is available in English; other communication arrangements can be discussed during scoping.
Can you set up ChatGPT, Claude or Gemini for our team?+
Yes. AI Implementation for Business covers workspace, roles, company instructions, knowledge, first workflows and written usage rules, configured in your own accounts. We do not resell the subscriptions.
Do you integrate with BMD or other Austrian accounting software?+
Integrations are scoped per project. We do not claim a ready-made connector; we say during scoping what is realistic.
Do you also build custom software?+
Yes — custom CRM, internal tools, web and mobile applications and, where relevant, logistics, car-rental or warehouse software. When configuring what you already have would solve the problem, we say so first.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Austria is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.