Hai Phong is a port and industrial-zone city. The Lach Huyen deep-sea port anchors its shipping role, DEEP C industrial zones offer land next to VinFast, and Cat Bi airport and expressway links connect the city to the rest of the north. It holds a key economic zone role in northern Vietnam. That differs from Hanoi, about 120 km inland, and from Da Nang; here the daily work of smaller firms orbits cargo, tenants and export orders.
LATYNEX Digital works with businesses like that remotely, in English. It often starts with workflow automation for forwarder quotes and order tracking, a CRM that gives each tenant or customer one record and AI tools set up with written data rules. This page is the Hai Phong overview inside the Vietnam market.
Good places to start in Hai Phong
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01AI Implementation for Business
AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- 02CRM & Sales Workflow Implementation
A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- 03Workflow Automation & Systems Integration
Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Port services, freight forwarding and shipping agents
- Industrial-zone operators and tenants
- Export manufacturing and supplier businesses
- Warehousing, trucking and inland logistics
- Airport-linked cargo and express services
Common lead-handling problems
- Industrial-zone operators onboarding tenants through email, spreadsheets and paper documents
- Forwarders answering quote requests from many inboxes, with carrier replies not attached to the request
- Export suppliers tracking each order from confirmation to shipment across chat and email
- AI tools used informally with no written data rules
Onboarding tenants in an industrial zone
An industrial-zone operator handles a steady stream of new tenants, each with documents, contacts and a list of steps. Tracked in email, the state of any one tenant depends on who last replied.
We set up a tenant record with a checklist, owners and due dates, and connect it to the forms and email you already use. The workflow is mapped before any software is proposed.
Forwarder quoting around a deep-sea port
A forwarder near a major port lives on quotes: a rate request from a customer, a carrier reply, a change to the cut-off. Each sits in a different thread, so the answer to what was offered for a shipment depends on whose inbox holds it.
We build a shared queue where each request has an owner and a status with the carrier's reply attached, connected to your booking and billing tools. It does not replace your carrier relationships or advise on rates.
Tracking export orders from confirmation to shipment
A supplier selling abroad has to know which orders are confirmed, which wait on materials and which have shipped. That view usually lives in a spreadsheet and a chat group.
Workflow automation can turn each order into a single record with a status, fed from email and forms. We make no claim about supplier status with any manufacturer in the zones.
What LATYNEX Digital does for businesses in Hai Phong
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Hai Phong: AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Hai Phong: A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Hai Phong: Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
- Working languages
- English
- Time zone
- Vietnam uses Indochina Time (UTC+7) and does not observe daylight saving.
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client outside the EU depends on your jurisdiction and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Zalo is the dominant local messaging app, alongside Facebook and marketplaces such as Shopee. Integrations are scoped per project; LATYNEX does not claim ready-made connectors or provide invoicing or tax compliance.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Hai Phong and does not claim one. We work with businesses in Hai Phong remotely, over video calls and written updates, in English, with the same team and process as in every other market.
Questions
Do you have an office in Hai Phong?+
No. We work with businesses in Hai Phong remotely, over video calls and written updates, and we do not imply a local presence. Delivery is in English.
Can industrial-zone tenant onboarding be run from one record?+
Yes. We build a per-tenant checklist with owners and due dates, connected to your existing forms and email.
Can forwarder quote requests be tracked with carrier replies attached?+
Yes. We set up a shared queue with owners and statuses so each quote is answered once and tracked to a decision.
Do you have any relationship with the port, the zones or their tenants?+
No. We name public sites only to describe the local business landscape and claim no relationship with any operator or tenant.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Vietnam is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.