Taiwan sits at the centre of the global electronics and semiconductor supply chain, with precision machinery and manufacturing, ICT hardware and software, a strong e-commerce sector and a growing biotech industry. Many of its manufacturers are SMEs selling to international buyers, with customer contact running through LINE and email.
LATYNEX Digital works with businesses like that remotely, in English, so the fit is strongest for teams with an English-speaking function or export sales. It often starts with AI tools set up properly for the team, a CRM configured around how you sell and tools connected so work moves without re-keying, and goes on to custom software.
Good places to start in Taiwan
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01Web Application Development
Manufacturers and exporters benefit from portals where international buyers see order and document status without emailing.
- 02Internal Business Tools
Manufacturing SMEs often run operations on spreadsheets beside an ERP; an internal tool replaces them one process at a time.
- 03Warehouse Management System (WMS)
Manufacturing and distribution operations can scope warehouse software on LATYNEX's own WMS foundation.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Electronics and semiconductor supply chain
- Precision machinery and manufacturing
- ICT hardware and software
- E-commerce and retail
- Biotech and medical devices
- Trade and export businesses
Common lead-handling problems
- Export enquiries and quotes handled across email, LINE and spreadsheets
- Order, stock and document status that buyers can only get by asking
- AI tools used informally with no written data rules
- Manual re-keying between shop, CRM and accounting tools
Exporters and manufacturers
Taiwanese manufacturers and exporters can scope a client portal so international buyers see order and document status without emailing, internal business tools to replace spreadsheets, and warehouse operations on LATYNEX's own WMS foundation. These are scoped builds, not ready-made products.
Configure and connect before you build
CRM & Sales Workflow Implementation gives every enquiry an owner and a follow-up rule, Workflow Automation & Systems Integration connects forms, CRM, chat and accounts, and AI Implementation for Business sets AI tools up with written rules for company and customer data.
Time zone and language
Taiwan is UTC+8 with no daylight saving, so most collaboration is written and asynchronous, with video calls scheduled to fit the client. Delivery is in English; we do not promise Mandarin-language delivery.
What LATYNEX Digital does for businesses in Taiwan
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Taiwan: Written rules for company and customer data belong in the AI setup.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Taiwan: Export enquiries spread across LINE, email and spreadsheets need one record and one owner.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.In Taiwan: Manufacturers and exporters benefit from portals where international buyers see order and document status without emailing.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.In Taiwan: Manufacturing SMEs often run operations on spreadsheets beside an ERP; an internal tool replaces them one process at a time.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.In Taiwan: Manufacturing and distribution operations can scope warehouse software on LATYNEX's own WMS foundation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
City hubs and local pages in Taiwan
Focused pages for specific cities and sectors that already exist. This overview sits above them.
- Working languages
- English
- Time zone
- Taiwan uses Taiwan Standard Time (UTC+8) and does not observe daylight saving.
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client outside the EU depends on your jurisdiction and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- LINE is the dominant messaging channel. Taiwanese businesses commonly use local accounting software alongside Microsoft 365 and HubSpot. Integrations are scoped per project; no ready-made connector is implied.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Taiwan and does not claim one. We work with businesses in Taiwan remotely, over video calls and written updates. Project delivery is in English; we do not promise Mandarin-language delivery, and other communication arrangements can be discussed during scoping.
Questions
Do you have an office in Taiwan?+
No. We work with businesses in Taiwan remotely, over video calls and written updates, and we do not imply a local presence.
Is the project delivered in Mandarin?+
Project delivery is in English. Other communication arrangements can be discussed during scoping; we do not promise Mandarin-language delivery in advance.
Can you set up ChatGPT, Claude or Gemini for our team?+
Yes. AI Implementation for Business covers workspace, roles, company instructions, knowledge, first workflows and written usage rules, configured in your own accounts. We do not resell the subscriptions.
Do you integrate with LINE or local accounting software?+
Integrations are scoped per project. We do not claim a ready-made connector; we say during scoping what is realistic.
Do you also build custom software?+
Yes — custom CRM, internal tools, web and mobile applications and, where relevant, logistics, car-rental or warehouse software. When configuring what you already have would solve the problem, we say so first.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Taiwan is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.