Szczecin's commercial identity comes from water and steel: the Szczecin–Świnoujście port complex, a shipbuilding heritage, an industrial park and the West Pomeranian University of Technology. As a western Baltic port it sits on the route between Poland and its Czech and German neighbours, a different logistics story from Gdańsk or Poznań. Firms here tend to be forwarders, suppliers to heavy industry and service businesses that move things for other companies.
LATYNEX Digital works with businesses like that remotely, in English. A typical start is tools connected so work moves without re-keying, a CRM configured around how you sell or AI tools set up properly for the team. This page is the Szczecin overview inside the Poland market.
Good places to start in Szczecin
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01AI Implementation for Business
AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- 02CRM & Sales Workflow Implementation
A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- 03Workflow Automation & Systems Integration
Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Port operations and freight forwarding (Szczecin–Świnoujście)
- Shipbuilding heritage and shipyard suppliers
- Steel and metal-processing suppliers
- Firms in the local industrial park
- Transit logistics towards Czech and German markets
- Higher education and research (West Pomeranian University of Technology)
Common lead-handling problems
- Forwarders building each quote by hand from carrier emails and old spreadsheets
- Steel and shipyard suppliers chasing paperwork by email for every delivery
- Port and customs-related documents tracked in inboxes, so nobody can say where a shipment file stands
- AI tools used informally with no written data rules
Quoting transit and port moves without starting from scratch
A forwarder handling routes towards Czech and German destinations answers a similar question many times: rates, routing, timing. A CRM configured around how you sell keeps each enquiry, the quote sent and its follow-up in one record, so a repeat customer is not re-quoted from memory. Where the process needs more, logistics software is scoped separately as a custom build.
Paperwork for shipyard and steel deliveries
Suppliers to shipbuilding and heavy industry ship material with specifications and delivery papers that each customer wants in its own form. Workflow Automation & Systems Integration tracks each delivery as an item with an owner, deadline and linked documents.
We do not advise on what any customer, classification body or regulator requires.
Knowing where a port file stands
When shipment documents live in personal inboxes, the answer to where is this file depends on who is in the office. We map who touches a shipment and where its documents land, then give each job a single record with a visible status. We do not operate carrier or port systems or promise access to any third-party data.
What LATYNEX Digital does for businesses in Szczecin
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Szczecin: AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Szczecin: A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Szczecin: Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
- Working languages
- English
- Time zone
- Poland observes Central European Time (CET/CEST).
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). How VAT applies to a cross-border service depends on your own VAT status and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Polish e-commerce and logistics businesses often work with marketplaces such as Allegro and locker or courier networks such as InPost. Connections to these are scoped per project; LATYNEX does not claim ready-made connectors.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Szczecin and does not claim one. We work with businesses in Szczecin remotely, over video calls and written updates, in English, with the same team and process as in every other market. We do not promise Polish-language delivery; other communication arrangements can be discussed during scoping.
Questions
Do you have an office in Szczecin?+
No. We work with businesses in Szczecin remotely, over video calls and written updates, in English, and we do not imply a local presence.
Can you help a forwarder speed up quoting?+
Yes: enquiry intake, one record per quote, follow-up rules and reusable answers, in your existing tools or a scoped custom tool. We do not set your rates or promise specific results.
Do you integrate with port or customs systems?+
Connections are scoped per project and depend on what each system exposes. We say during scoping what is realistic rather than assuming access, and we do not give customs advice.
Can you set up ChatGPT, Claude or Gemini for our team?+
Yes. AI Implementation for Business covers workspace, roles, company instructions, knowledge, first workflows and written usage rules, configured in your own accounts. We do not resell the subscriptions.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Poland is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.