Poznań is a trade city: Poznań International Fair has operated since 1924, and both Allegro and Żabka are headquartered there, which puts e-commerce and retail at the centre of its identity. Enea, an energy company, is based there too, and the city is an education and technology centre.
LATYNEX Digital works with businesses like that remotely, in English. It often starts with a CRM that captures fair and event contacts, workflow automation for order handling and AI tools set up with written data rules. This page is the Poznań overview inside the Poland market.
Good places to start in Poznań
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01AI Implementation for Business
AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- 02CRM & Sales Workflow Implementation
A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- 03Workflow Automation & Systems Integration
Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Trade fairs and exhibitions
- E-commerce and online marketplaces
- Retail and convenience-store supply
- Energy sector
- Education and technology
- Export trading
Common lead-handling problems
- SMEs supplying e-commerce and retail chains with order details spread across email and spreadsheets
- Contacts from trade-fair stands collected on cards and notes, then followed up unevenly
- Export order handling done by hand, one message at a time
- AI tools used informally with no written data rules
Following up on fair contacts
A trade fair produces a burst of conversations in a few days, and the follow-up usually happens on whatever the team has to hand. A simple capture form or import that puts every contact into a CRM with an owner and a follow-up date keeps the value of the event from fading as the pile of cards grows.
We set this up as a repeatable process, so the next event uses the same steps.
Supplying retail and e-commerce chains
For SMEs that supply large e-commerce and retail organisations, the everyday reality is recurring orders, changes and questions; connecting the tools that hold them so each order lives in one record helps small teams keep up.
Export orders without the manual relay
Companies selling beyond Poland typically pass an order through several people by email. Workflow automation can route the request, keep a running record and notify the next person, which makes status visible without extra meetings.
What LATYNEX Digital does for businesses in Poznań
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Poznań: AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Poznań: A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Poznań: Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
- Working languages
- English
- Time zone
- Poland observes Central European Time (CET/CEST).
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). How VAT applies to a cross-border service depends on your own VAT status and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Polish e-commerce and logistics businesses often work with marketplaces such as Allegro and locker or courier networks such as InPost. Connections to these are scoped per project; LATYNEX does not claim ready-made connectors.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Poznań and does not claim one. We work with businesses in Poznań remotely, over video calls and written updates, in English, with the same team and process as in every other market.
Questions
Do you have an office in Poznań?+
No. We work with businesses in Poznań remotely, over video calls and written updates, in English, and we do not imply a local presence.
Can you help us follow up on contacts from a trade fair?+
Yes. We configure a CRM and capture flow so each fair contact has an owner and a follow-up rule, and the same process can be reused for the next event.
We supply retail chains. Where would we begin?+
Usually with one recurring order flow, mapped from how your team handles it today and then configured so each order has a single record.
Is delivery available in Polish?+
No. Delivery, documentation and communication are in English only.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Poland is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.