Lublin is the main city of eastern Poland, built around universities and IT services. Maria Curie-Skłodowska University is based here, and the city promotes IT and business-services sectors alongside a science and technology park for research-led firms. That is a different picture from Rzeszów's aerospace base or the capital-scale market in Warsaw.
LATYNEX Digital works with businesses like that remotely, in English. It often starts with a CRM that keeps a long services pipeline in one record, tools connected so reports are not rebuilt by hand and AI tools set up with written data rules. This page is the Lublin overview inside the Poland market.
Good places to start in Lublin
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01AI Implementation for Business
AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- 02CRM & Sales Workflow Implementation
A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- 03Workflow Automation & Systems Integration
Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- IT services and software development
- Business-services and outsourcing teams
- Startups and university-linked spinouts
- Research and technology-transfer projects
- Professional services supporting technology firms
Common lead-handling problems
- IT-services pipelines tracked in spreadsheets with no shared view
- Startups compiling investor reports by hand from several tools
- Research spinouts keeping partners and contacts on ad hoc CRMs
- AI tools used informally with no written data rules
Pipeline tracking for IT-services firms
A services firm often has many proposals in flight, each with several stakeholders. When the pipeline lives in inboxes and personal sheets, forecasting and hand-overs become guesswork.
We set up one CRM configured around how you sell, with each proposal, contact and next step in one place.
Startup reporting to investors
Startups often rebuild the same update every month from a CRM, an accounting tool and a task board. It takes time and the figures drift.
Workflow automation can pull the inputs you already keep into one view for your team to review. Anything sent to investors is checked and sent by a person.
Contacts around a research spinout
A spinout from a university project accumulates academic partners, early customers and advisers. Without one record, nobody knows who has been contacted or when.
AI tools with written rules can draft summaries of each exchange for your team to check. A person sends and decides everything.
What LATYNEX Digital does for businesses in Lublin
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Lublin: AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Lublin: A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Lublin: Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
- Working languages
- English
- Time zone
- Poland observes Central European Time (CET/CEST).
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). How VAT applies to a cross-border service depends on your own VAT status and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Polish e-commerce and logistics businesses often work with marketplaces such as Allegro and locker or courier networks such as InPost. Connections to these are scoped per project; LATYNEX does not claim ready-made connectors.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Lublin and does not claim one. We work with businesses in Lublin remotely, over video calls and written updates, in English, with the same team and process as in every other market.
Questions
Do you have an office in Lublin?+
No. We work with businesses in Lublin remotely, over video calls and written updates, and we do not imply a local presence. Delivery is in English.
Can an IT-services pipeline be tracked in one place?+
Yes. We configure stages, owners and next steps in one CRM so the pipeline is visible to the whole team.
Can regular startup reporting be simplified?+
Usually, by connecting the tools you already use so the same data is not retyped. We do not prepare or send investor communications for you.
Can a research spinout keep its contacts in one CRM?+
Yes. We start with one CRM sized to the team, import the contacts that matter and add integrations only when they earn their place.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Poland is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.