Katowice has moved from its industrial past towards professional services, but the industrial-services base is still visible: the Katowice Special Economic Zone, the Katowice Expo Centre for trade fairs, the University of Silesia and the Silesian University of Technology, and the energy company Tauron headquartered in the city. That points to a supplier-and-services economy built around energy, metals and events — a different commercial shape from Kraków's IT and outsourcing profile.
LATYNEX Digital works with businesses like that remotely, in English. A typical start is tools connected so work moves without re-keying, a CRM configured around how you sell or AI tools set up properly for the team. This page is the Katowice overview inside the Poland market.
Good places to start in Katowice
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01AI Implementation for Business
AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- 02CRM & Sales Workflow Implementation
A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- 03Workflow Automation & Systems Integration
Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Energy sector and its suppliers (Tauron headquartered in Katowice)
- Metals and industrial suppliers
- Firms operating in the Katowice Special Economic Zone
- Trade fairs and events (Katowice Expo Centre)
- Professional and business services
- Higher education and research (University of Silesia, Silesian University of Technology)
Common lead-handling problems
- Energy and metals suppliers assembling compliance paperwork by hand from email attachments and shared folders
- SEZ-based SMEs rebuilding tender documents from scratch for each bid
- Leads captured at fairs on business cards and spreadsheets, then followed up late or not at all
- AI tools used informally with no written data rules
Compliance paperwork that travels with the order
Suppliers into energy and metals chains rarely ship a product alone; it comes with certificates, specifications and customer-specific forms. Workflow Automation & Systems Integration links the enquiry, the quote, the customer record and the documents so each order carries its paperwork, rather than depending on someone remembering which folder holds the latest version.
We do not advise on what any certification or customer requirement contains; we organise your own documents and deadlines.
Tender documents for zone-based SMEs
Small firms bidding for larger contracts spend days assembling near-identical documents. A shared library of your standard answers, plus each tender tracked as an item with an owner and a deadline linked to the CRM, turns a scramble into a repeatable routine.
After the fair: follow-up that does not depend on memory
A week at an exhibition centre produces more contacts than a team can handle by hand. Useful preparation is a capture format, a rule for who contacts whom within days and a record in the CRM. AI Implementation for Business can then help draft and organise follow-up inside your own accounts, under written rules for what data may go into an AI tool.
What LATYNEX Digital does for businesses in Katowice
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Katowice: AI tools set up in the team's own accounts, with roles and usage rules written down before the team relies on them day to day.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Katowice: A CRM that reflects how the business actually sells, not a generic pipeline forced onto it.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Katowice: Connecting the website, messaging channels and CRM so an enquiry becomes a record without manual re-entry.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
- Working languages
- English
- Time zone
- Poland observes Central European Time (CET/CEST).
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). How VAT applies to a cross-border service depends on your own VAT status and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Polish e-commerce and logistics businesses often work with marketplaces such as Allegro and locker or courier networks such as InPost. Connections to these are scoped per project; LATYNEX does not claim ready-made connectors.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Katowice and does not claim one. We work with businesses in Katowice remotely, over video calls and written updates, in English, with the same team and process as in every other market. We do not promise Polish-language delivery; other communication arrangements can be discussed during scoping.
Questions
Do you have an office in Katowice?+
No. We work with businesses in Katowice remotely, over video calls and written updates, in English, and we do not imply a local presence.
Can you help with supplier compliance and tender paperwork?+
We can set up the workflow around it: tracked items, owners, deadlines and a shared library of your own standard answers. We do not advise on certification or tender requirements or write bids for you.
We collect leads at trade fairs. What can you set up?+
A simple capture format, one CRM record per contact with an owner and a follow-up rule, and optional AI-assisted drafts under written data rules. We do not run the follow-up for you or promise results.
Can you set up ChatGPT, Claude or Gemini for our team?+
Yes. AI Implementation for Business covers workspace, roles, company instructions, knowledge, first workflows and written usage rules, configured in your own accounts. We do not resell the subscriptions.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Poland is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.