Lviv is Ukraine's largest tech hub outside Kyiv, with software-outsourcing and product companies. The Lviv IT Cluster, an industry association, reports for 2023 about 51,000 tech specialists in Lviv and the region, about one-fifth of Ukraine's total, and 599 tech companies in Lviv and the region, up from 192 in 2015.
Tech companies like these often run their own delivery, sales and reporting across many tools, and adopt AI tools faster than they write rules for them. LATYNEX Digital works with businesses like that remotely, in English. It often starts with AI implementation with written data rules, workflow automation and integration and internal tools. This page is the Lviv overview inside the Ukraine market.
Good places to start in Lviv
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01CRM & Sales Workflow Implementation
Software and product companies need one record and one owner per client, not scattered email threads.
- 02Workflow Automation & Systems Integration
Enquiries and internal handoffs connected to one workflow, so nothing depends on someone remembering to forward an email.
- 03Internal Business Tools
Operations run on spreadsheets get replaced one process at a time, starting with the one that actually breaks.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Software-outsourcing and engineering-services companies
- Product and start-up teams
- IT-services firms with international clients
- Design and digital-agency studios
Common lead-handling problems
- Client pipeline and delivery status tracked in separate tools
- Onboarding and handoff steps repeated across systems
- Reporting to clients or management assembled by hand
- AI tools adopted by individuals with no written data rules
AI implementation with written rules
Tech teams often use AI tools individually, without shared rules on what data may be entered.
AI implementation sets tools up in your own accounts with written rules, before the team relies on them day to day.
Workflow automation and integration
Sales, delivery and finance steps often mean the same details are entered in more than one tool.
Workflow automation connects those steps to one record, so information is entered once.
Internal tools that replace spreadsheets
Pipeline, resourcing and reporting are often kept in spreadsheets that break as the team grows.
Small internal tools replace the process that breaks first, and a CRM around your sales stages keeps every lead owned.
What LATYNEX Digital does for businesses in Lviv
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Lviv: AI tools set up in the team's own accounts, with written rules, before the team relies on them day to day.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Lviv: Software and product companies need one record and one owner per client, not scattered email threads.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Lviv: Enquiries and internal handoffs connected to one workflow, so nothing depends on someone remembering to forward an email.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.In Lviv: Operations run on spreadsheets get replaced one process at a time, starting with the one that actually breaks.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
- Project delivery language
- English
- Time zone
- Ukraine observes Eastern European Time (EET/EEST).
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client outside the EU depends on your jurisdiction and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Telegram and Viber are common business channels, and Nova Poshta is a widely used carrier. Ukrainian businesses commonly use local accounting software alongside Microsoft 365 and HubSpot. Integrations are scoped per project; LATYNEX does not claim ready-made connectors or provide invoicing or tax compliance.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Lviv and does not claim one. We work with businesses in Lviv remotely, over video calls and written updates, in English, with the same team and process as in every other market.
Questions
Do you have an office in Lviv?+
No. We work with businesses in Lviv remotely, over video calls and written updates, and we do not imply a local presence. Delivery is in English.
Can a growing tech team start with a light setup?+
Yes. We begin with a minimal record or workflow and add steps only when they are needed.
How is this different from your Kyiv page?+
Kyiv, about 540 km away, is covered as a separate tech cluster. This page is built around Lviv's software-outsourcing and product base.
Do you deliver in Ukrainian?+
No — delivery is in English. If Ukrainian-language delivery is essential for you, we will tell you honestly whether we are the right fit.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Ukraine is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.