Bern is Switzerland's federal capital, seat of the Bundeshaus, and its agglomeration employs more than 200,000 people, mainly in health, IT, communications, transport and public administration. It is also home to the headquarters of Swatch Group, CSL Behring and Swisscom. That is a services-heavy capital economy, where case tracking, onboarding and reporting often run across several disconnected tools.
LATYNEX Digital works with businesses like that remotely, in English. It often starts with a CRM that tracks each client or case enquiry to a decision, onboarding and reporting steps connected so they are not retyped and AI tools set up with written data rules. This page is the Bern overview inside the Switzerland market.
Good places to start in Bern
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01CRM & Sales Workflow Implementation
One record and one owner per client, not scattered email threads.
- 02Workflow Automation & Systems Integration
Enquiries and internal handoffs connected to one workflow, so nothing depends on someone remembering to forward an email.
- 03Internal Business Tools
Operations run on spreadsheets get replaced one process at a time, starting with the one that actually breaks.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Health-sector organisations and service providers
- IT and communications companies
- Public-administration-facing professional services
- Corporate headquarters functions
Common lead-handling problems
- Client or case enquiries tracked by email with no shared record
- Onboarding steps repeated across separate tools
- Reporting to management assembled by hand each week
- AI tools used informally with no written data rules
Tracking client and case enquiries
Health, IT and public-administration-facing teams often manage enquiries by email, making it hard to see what stage each one is at.
One CRM configured around your case stages with an owner, a status and a next step on each enquiry.
Onboarding without retyping between systems
Onboarding a new client or case often means the same details are entered more than once across different tools.
Workflow automation connects those steps to one record, so information is entered once.
Reporting without a manual rebuild
Reporting to management on case volumes and status is often assembled by hand each week.
Connected records feed reporting directly, and written rules for any AI tool that drafts summaries, with a person reviewing before it is sent.
What LATYNEX Digital does for businesses in Bern
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Bern: AI tools set up in the team's own accounts, with written rules, before the team relies on them day to day.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Bern: One record and one owner per client, not scattered email threads.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Bern: Enquiries and internal handoffs connected to one workflow, so nothing depends on someone remembering to forward an email.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.In Bern: Operations run on spreadsheets get replaced one process at a time, starting with the one that actually breaks.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
- Project delivery language
- English
- Time zone
- Switzerland observes Central European Time (CET/CEST).
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client outside the EU depends on your jurisdiction and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Swiss SMEs commonly run Abacus or bexio for accounts, Microsoft 365, and HubSpot or Pipedrive for sales. Integrations are scoped per project; no ready-made connector is implied.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Bern and does not claim one. We work with businesses in Bern remotely, over video calls and written updates, in English, with the same team and process as in every other market.
Questions
Do you have an office in Bern?+
No. We work with businesses in Bern remotely, over video calls and written updates, and we do not imply a local presence. Delivery is in English.
Can client and case enquiries be tracked in one place?+
Yes. Each enquiry becomes a record with an owner, status and follow-up date, connected to the tools you already use.
Can this work for a public-administration-facing organisation?+
We build internal tracking and workflow tools. Any specific public-sector procurement or compliance requirement is confirmed with you before scoping.
Do you deliver in German or French?+
No — delivery is in English. If German- or French-language delivery is essential for you, we will tell you honestly whether we are the right fit.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Switzerland is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.