Tokyo is Japan's capital and the concentration point of its corporate headquarters: trading houses and manufacturers' head offices, banking and insurance, media and advertising, e-commerce and retail, software and a busy startup scene. Business is formal and relationship-driven, customer contact runs through email and LINE, and well-organised teams are often locked into long-standing tools and spreadsheet-based processes.
LATYNEX Digital works with businesses like that remotely, in English. It often starts with AI tools set up properly for the team, a CRM configured around how you sell and tools connected so work moves without re-keying, and goes on to AI Sales Manager or custom software. This page is the Tokyo overview inside the Japan market.
Good places to start in Tokyo
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01AI Implementation for Business
Tokyo's corporate teams handle data carefully; written rules for what may enter an AI tool are part of the setup.
- 02CRM & Sales Workflow Implementation
Customer contact spread across email and LINE needs one record per customer and a clear owner.
- 03Web Application Development
Export and international-sales teams benefit from portals where overseas buyers see order and document status.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Corporate headquarters and trading companies
- Banking, insurance and financial services
- E-commerce and retail
- Software and SaaS companies
- Media, advertising and creative agencies
- Professional and business services
Common lead-handling problems
- Orders, quotes and documents run across email, spreadsheets and legacy systems
- Customer contact spread across email and LINE with no single record
- AI tools used informally with no written data rules
- International sales enquiries handled outside the domestic process
Configure and connect before you build
CRM & Sales Workflow Implementation gives every enquiry an owner and a follow-up rule, Workflow Automation & Systems Integration connects forms, CRM and accounts, and AI Implementation for Business sets AI tools up with written rules for company and client data.
Where Tokyo teams typically go next
Tokyo's export and international-sales teams can scope a client portal so overseas buyers see order and document status, and internal business tools to replace spreadsheets. These are scoped builds, not ready-made products.
Language
Delivery is in English. We do not promise Japanese-language project delivery; other communication arrangements can be discussed during scoping.
What LATYNEX Digital does for businesses in Tokyo
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Tokyo: Tokyo's corporate teams handle data carefully; written rules for what may enter an AI tool are part of the setup.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Tokyo: Customer contact spread across email and LINE needs one record per customer and a clear owner.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.In Tokyo: Connecting forms, CRM, e-mail and accounts removes manual hand-offs for small teams.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.In Tokyo: Export and international-sales teams benefit from portals where overseas buyers see order and document status.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.In Tokyo: Established firms often run operations on spreadsheets beside legacy systems; an internal tool replaces them one process at a time.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
- Working languages
- English
- Time zone
- Japan uses Japan Standard Time (UTC+9) and does not observe daylight saving.
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client outside the EU depends on your jurisdiction and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Japanese businesses commonly use LINE for customer contact, cloud accounting such as freee or Money Forward, Microsoft 365 and HubSpot or Salesforce. Integrations are scoped per project; no ready-made connector is implied.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Tokyo and does not claim one. We work with businesses in Tokyo remotely, over video calls and written updates, in English, with the same team and process as in every other market. We do not promise Japanese-language delivery; other communication arrangements can be discussed during scoping.
Questions
Do you have an office in Tokyo?+
No. We work with businesses in Tokyo remotely, over video calls and written updates, and we do not imply a local presence.
Is the project delivered in Japanese?+
Project delivery is in English. Other communication arrangements can be discussed during scoping; we do not promise Japanese-language delivery in advance.
Can you set up ChatGPT, Claude or Gemini for our team?+
Yes. AI Implementation for Business covers workspace, roles, company instructions, knowledge, first workflows and written usage rules, configured in your own accounts. We do not resell the subscriptions.
Do you also build custom software?+
Yes — custom CRM, internal tools, web and mobile applications and, where relevant, logistics, car-rental or warehouse software. When configuring what you already have would solve the problem, we say so first.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Japan is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.