Italy runs on small and mid-sized manufacturers and exporters — machinery, design, fashion, food — alongside tourism, logistics and a large professional-services sector. Many of these firms are excellent at making and selling, and stretched on internal systems: orders in email, stock in spreadsheets, and a CRM that only one person opens.
LATYNEX Digital works with businesses like that remotely. Project delivery is in English, so the fit is strongest for teams with an English-speaking function or export sales. It often starts with a CRM that reflects how you sell, AI tools set up properly for the team and tools connected so work moves without re-keying, and goes on to custom software or warehouse systems where those are no longer enough.
Good places to start in Italy
Three practical first steps for businesses here. Each starts with a short assessment, then one written scope and one price.
- 01Warehouse Management System (WMS)
Italian manufacturers and distributors with stock to move can scope warehouse software on LATYNEX's own WMS foundation, configured to the operation.
- 02Internal Business Tools
Small manufacturers often run orders and stock on spreadsheets; an internal tool replaces them one process at a time.
- 03Logistics Software Development
Export and distribution firms run quoting, booking and documentation across email and spreadsheets; workflow software brings it into one process.
Not sure which fits? Tell us what you use today and we will point you to the right starting point, or say so if we are not the right people.
Typical industries
- Manufacturing and machinery exporters
- Fashion, design and food producers
- Tourism and hospitality
- Logistics, trade and distribution
- Professional and business services
- E-commerce and online retail
Common lead-handling problems
- Export enquiries and orders handled across email and spreadsheets
- Stock and order data split between systems
- B2B enquiries with no routing or follow-up rules
- AI tools used informally with no written data rules
Operations first for makers and exporters
For Italian manufacturers and distributors the highest-value work is often operational. Internal business tools replace the spreadsheets that hold orders and stock together, warehouse operations can be scoped on LATYNEX's own WMS foundation, and logistics software covers quoting, booking and tracking. These are scoped builds, not ready-made products.
Configure and connect what you already have
CRM & Sales Workflow Implementation gives export enquiries an owner, Workflow Automation & Systems Integration connects orders, CRM and accounts, and AI Implementation for Business sets AI tools up with written rules for company and customer data.
Language
Delivery is in English. We do not promise Italian-language project delivery; other communication arrangements can be discussed during scoping.
What LATYNEX Digital does for businesses in Italy
One team, four ways in: configure the tools you already have, connect them, automate what should not be manual, and build custom software only where those are no longer enough. Each item below links to its full page.
AI & systems implementation
Get the tools you already pay for working properly — configured, connected and adopted.
- AI Implementation for BusinessChatGPT, Claude, Gemini or Copilot set up across a team: workspace, roles, instructions, knowledge, first workflows and usage rules.In Italy: Written rules for company and customer data belong in the AI setup.
- AI Team Training & AdoptionHands-on sessions built on your team's own tasks, with company rules and reusable materials.
- CRM & Sales Workflow ImplementationHubSpot or Pipedrive configured around your real sales process, including cleanup and migration.In Italy: Export enquiries need an owner and a follow-up rule; a CRM configured around how you sell provides both.
- Workflow Automation & Systems IntegrationForms, CRM, email, notifications, approvals and data sync connected with n8n, Make, Zapier or code.
AI products & automation
Agents and automation that run parts of the business process.
- AI Sales ManagerAnswers and qualifies enquiries within seconds and hands your team a structured brief.
- AI OperationsAI that keeps a workflow moving — reading, classifying and routing cases under human supervision.
- Custom AI Agent DevelopmentAn AI agent scoped around one of your actual processes, with defined limits and human handoff.
Build
Software built for how your business actually works, when off-the-shelf tools stop being enough.
- Business Website DesignA website structured to convert visitors into enquiries, not just to look finished.
- Web Application DevelopmentCustom web software: portals, dashboards, SaaS products and internal systems.
- Mobile App DevelopmentMobile products scoped honestly against what a web app could do instead.
- Custom CRM DevelopmentA CRM built around your pipeline and records when a standard tool genuinely does not fit.
- Internal Business ToolsReplace fragile spreadsheets and manual processes with a tool your team actually uses.In Italy: Small manufacturers often run orders and stock on spreadsheets; an internal tool replaces them one process at a time.
- Warehouse Management System (WMS)Warehouse and fulfilment software implemented on LATYNEX's own WMS foundation and scoped to your operation.In Italy: Italian manufacturers and distributors with stock to move can scope warehouse software on LATYNEX's own WMS foundation, configured to the operation.
- Logistics Software DevelopmentSoftware for freight forwarders, 3PLs and logistics operators — quoting, booking and tracking workflows.In Italy: Export and distribution firms run quoting, booking and documentation across email and spreadsheets; workflow software brings it into one process.
- Car Rental Software DevelopmentBooking and fleet software scoped to a rental business's real operation.
Technical foundations
The engineering underneath: integrations, environments and release.
- Development Infrastructure SetupGitHub, CI/CD, staging and production, secrets, hosting, databases, monitoring and release workflow.
- IntegrationsConnecting the systems you already run — CRM, email, calendars, messaging and internal tools.
- API & Backend DevelopmentThe service layer behind a product: APIs, data models and integrations.
City hubs and local pages in Italy
Focused pages for specific cities and sectors that already exist. This overview sits above them.
- LATYNEX Digital for businesses in Milan
- LATYNEX Digital for businesses in Rome
- LATYNEX Digital for businesses in Turin
- LATYNEX Digital for businesses in Naples
- LATYNEX Digital for businesses in Bologna
- LATYNEX Digital for businesses in Florence
- LATYNEX Digital for businesses in Genoa
- LATYNEX Digital for businesses in Venice
- LATYNEX Digital for businesses in Bari
- Working languages
- English
- Time zone
- Italy observes Central European Time (CET/CEST).
- Invoicing
- Invoiced in EUR by Latynex Trade OÜ, a company registered in Estonia (EU). How VAT applies to a cross-border service depends on your own VAT status and is confirmed on the quote; we do not give tax advice.
- Local software ecosystem
- Italian businesses commonly run accounting software such as TeamSystem or Fatture in Cloud, Microsoft 365 or Google Workspace, and HubSpot or Pipedrive for sales. LATYNEX does not provide invoicing or tax compliance; integrations are scoped per project.
Found the one that fits? Send a short description and get one written scope and one price, or a straight answer if we are not the right people.
Scope my projectHow delivery actually works
LATYNEX Digital has no office in Italy and does not claim one. We work with businesses in Italy remotely, over video calls and written updates. Project delivery is in English; we do not promise Italian-language delivery, and other communication arrangements can be discussed during scoping.
Questions
Do you have an office in Italy?+
No. We work with businesses in Italy remotely, over video calls and written updates, and we do not imply a local presence.
Is the project delivered in Italian?+
Project delivery is in English. Other communication arrangements can be discussed during scoping; we do not promise Italian-language delivery in advance.
Can you set up ChatGPT, Claude or Gemini for our team?+
Yes. AI Implementation for Business covers workspace, roles, company instructions, knowledge, first workflows and written usage rules, configured in your own accounts. We do not resell the subscriptions.
Can you connect to Italy's electronic invoicing system?+
Connections to invoicing or accounting software are scoped per project. We do not provide invoicing or tax compliance, and we say during scoping what is realistic.
Do you also build custom software?+
Yes — custom CRM, internal tools, web and mobile applications and, where relevant, logistics, car-rental or warehouse software. When configuring what you already have would solve the problem, we say so first.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). Tax treatment for a client in Italy is confirmed on the quote, and we do not give tax advice.
What happens next
- 01
You tell us what you need
One short form. No brief to write.
- 02
We reply within one working day
From the person who would run the project, with questions if we need them.
- 03
One scope, one price
In writing, for you to approve. If we are not the right people, we say so.
- 04
Delivery is remote and in English
Video calls and written updates, with the same team and process as in every other market.