What gets built
- A structured way for tenants to report an issue, tied to their property record
- Routing to the right contractor based on issue type and property
- Status tracked from reported to assigned to completed, visible across the portfolio
- Reminders when a request has sat too long without action
- A record of what was done, useful for landlord reporting and disputes
How this differs from CRM Implementation for Real Estate Agencies
CRM Implementation for Real Estate Agencies is the sales/letting pipeline — buyers, sellers, viewings. This page is the operational workflow after a letting is placed: a different problem with a different shape, often needed by the same company.
Limits
This is not a full property-management platform and does not include accounting, rent collection or lease management — it is the maintenance-request workflow specifically. We do not claim a ready-made connector for any specific contractor-marketplace or accounting tool.
How it works
- 1
Inspect
We look at what you actually have today — accounts, roles, tools, data, who uses what — read-only where the system allows it, before anyone proposes changing anything.
- 2
Understand the current setup
What works, what is duplicated, what is unowned, and where work leaks between tools. You get this in writing, in plain language.
- 3
Implementation plan
A scoped plan with clear boundaries: what gets configured, what stays as is, what is deliberately left out, and what needs a decision from you first. Scope and price are agreed in writing before configuration starts.
- 4
Configure
The plan is carried out inside your own accounts, through access you grant and can withdraw. Changes that touch people, money or customer data wait for your explicit approval.
- 5
Handoff
Documentation of what was set up and why, a short walkthrough for the people who will run it, and a clear line on what is yours to operate from now on.
Who you would be working with
- Company · Who you would be working with
- LATYNEX Digital is a service line of Latynex Trade OÜ, a company registered in Estonia (EU). Contact: info@latynexdigital.com.
- How we work · Delivery
- Remote, in English, with the person who would run the project. No local office is implied in any market.
- How we work · Commercial terms
- One scope and one price, agreed in writing before work starts. Your accounts, code and domain stay yours; any access we use is granted by you and can be withdrawn.
There are no client case studies on this page, and none are implied. What LATYNEX has built and runs itself is on the portfolio, each system labelled by stage. Published prices are on the pricing page; anything not listed there is scoped and quoted after review.
Questions
Does this include rent collection or accounting?+
No — this scope is the maintenance-request workflow specifically. Rent collection and accounting are a separate, larger conversation.
Can tenants report issues themselves?+
Yes, that's typically part of the scope — a structured form or portal rather than an email or phone call that has to be manually logged.
Do you connect to contractor marketplaces?+
Integrations are scoped per project. We do not claim a ready-made connector for any specific platform.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). We do not give tax advice.