What this actually is — and isn't
AI Front Office is a chat and WhatsApp intake widget: it answers an enquiry the moment it arrives, asks the specific questions your business needs answered, and hands your team a complete, structured brief instead of three back-and-forth messages. It does not answer phone calls — if unanswered inbound calls are the actual problem, that's a different product category; see AI Sales Manager vs Virtual Receptionist for the honest distinction between call-answering tools and this one.
See it in action
A real completed enquiry from the actual widget — not a mockup. The AI gathers the details, hands off to your team, and is explicit about what it never confirms itself.
Ready-made, configured for your business
Unlike a custom AI Sales Manager build, this is a finished product: your branding, your questions, live in days rather than weeks. What's configured is the content — your services, your qualifying questions, your handoff destination — not a rebuild from scratch.
Priced by conversation volume
From €99/month for 100 conversations, because that's what the widget actually consumes — not a flat fee regardless of how much it's used. See Pricing for the full tier breakdown (100 / 300 / 1,000 conversations) and what happens beyond a tier's limit.
What it does not do
It doesn't answer phone calls, doesn't check or confirm live availability or pricing on its own, and doesn't complete a booking or sale. It qualifies an enquiry and produces a brief — the decisions that need judgment stay with your team, using whatever system you already use to make them.
When to choose this over a custom AI Sales Manager build
If your qualifying questions are fairly standard for your industry and you want something live fast at a fixed monthly cost, this ready-made tier fits. If your process has non-standard logic, multiple connected systems, or needs deep CRM handoff, AI Sales Manager or a Revenue Audit is the better starting point.
What happens next
- 01
We map the process and the tools
Where the work starts, what is done by hand, which systems are involved.
- 02
We pick the simplest reliable route
A platform, a workflow or a little custom code — whichever is simplest and safest for this outcome.
- 03
Scope and price in writing
One scope and one price for you to approve. Nothing starts before you agree.
- 04
We build it with failure handling
Retries, duplicate protection and a named person told when something breaks, in accounts you own.
- 05
Test, monitor, hand over
We check it against real cases, agree who watches it, and document how it works and what to do when it fails.
Who you would be working with
- Company · Who you would be working with
- LATYNEX Digital is a service line of Latynex Trade OÜ, a company registered in Estonia (EU). Contact: info@latynexdigital.com.
- How we work · Delivery
- Remote, in English, with the person who would run the project. No local office is implied in any market.
- How we work · Commercial terms
- One scope and one price, agreed in writing before work starts. Your accounts, code and domain stay yours; any access we use is granted by you and can be withdrawn.
There are no client case studies on this page, and none are implied. What LATYNEX has built and runs itself is on the portfolio, each system labelled by stage. Published prices are on the pricing page; anything not listed there is scoped and quoted after review.
Questions
Does this answer phone calls?+
No — it covers website chat and WhatsApp. If phone calls are your actual problem, see AI Sales Manager vs Virtual Receptionist for what handles that instead.
Is this the same as AI Sales Manager?+
Related, not identical — AI Front Office is the ready-made, fixed-tier version for standard qualifying questions; AI Sales Manager is the fuller, custom-scoped build for more complex processes.
What happens if we go over our conversation limit?+
Nothing is cut off — you're billed per conversation beyond the limit, or you move up a tier if the higher volume becomes the norm.
Can it check if something is actually available before quoting a price?+
No — it never confirms real availability, pricing, or completes a transaction on its own. It gathers the enquiry details; your team makes the actual decision.
How fast can this go live?+
Faster than a custom build, since the underlying product already exists — a standard launch covers branding, your welcome message and your standard questions on one channel.