The problem with manual rental intake
A rental inquiry usually arrives with half the details missing — dates but no vehicle class, or a vehicle preference but no mention of cross-border travel or an additional driver. Getting the full picture takes several back-and-forth messages before a manager can even start putting a quote together, and every hour spent chasing details is an hour a faster-responding competitor uses to win the booking instead.
Who this is for
Independent and small-to-mid car rental businesses — single-location or a handful of branches — currently handling inquiries manually through a website form, WhatsApp, or phone, without a dedicated reservation system doing this qualification for them.
What happens when an inquiry arrives
An inquiry arrives through your website widget. The AI asks the questions your team would ask anyway — but consistently, every time, without anyone forgetting a field. Once qualification is complete, your manager receives a structured brief with everything needed to check real availability and put together a quote.
What your manager actually receives
Not a raw chat transcript — a structured brief with a clear lead title, every qualifying answer organized and readable at a glance, and the context needed to follow up without re-asking anything the customer already answered. If a lead isn't ready to book, follow-up context carries over so nothing gets lost between conversations.
Before and after
Before: an inquiry arrives with two or three details, several messages get exchanged just to fill in the basics, and by the time a quote is ready the customer may have already booked elsewhere. After: the inquiry arrives already qualified — every field your team needs is there, and your manager's first reply can be an actual quote, not another question. Illustrative — reflects the structural difference qualification makes, not a measured result for a specific client.
What it does — and what it explicitly does not do
It qualifies the inquiry and produces a manager-ready brief. It does not check, confirm, or display real vehicle availability, and it does not complete a booking — those decisions stay entirely with your team, using whatever system you already check availability against. This is a deliberate boundary, not a current limitation waiting to be removed.
Channels
The website widget is the standard channel, included in every plan. WhatsApp can be connected as an additional channel — see the note under Pricing below for exactly what that does and doesn't include.
Pricing
No setup fee. Pick the plan that matches your inquiry volume — upgrade or buy extra conversations anytime, nothing gets cut off at the limit.
For a single-location rental business just getting started with automated intake.
Start with StarterThe right fit for most independent and small-to-mid rental businesses.
Start with GrowthOne conversation = one customer inquiry or session, no matter how many messages are exchanged within it. A back-and-forth about the same booking request counts once, not per message.
Go over your monthly limit and nothing gets cut off. Extra conversations are €1 each, or switch to the next plan if you're consistently going over — whichever makes more sense for your volume.
Every plan includes standard onboarding at no extra cost: your company name and logo, a custom welcome message, your standard qualification questions, and basic visual branding within the existing widget system. Custom integrations and bespoke workflows — a fully custom widget design, non-standard qualification logic, CRM or fleet-management system integrations, or custom backend work — are quoted separately.
WhatsApp can be connected as an additional channel. This subscription price does not include WhatsApp Business/Meta messaging charges, third-party messaging-provider fees, or non-standard WhatsApp integration work — those are billed separately by the provider or quoted separately for custom integration. The website widget above is the standard included channel.
Handling more than 1,000 conversations a month? Custom volume pricing — contact us.
Who you would be working with
- Company · Who you would be working with
- LATYNEX Digital is a service line of Latynex Trade OÜ, a company registered in Estonia (EU). Contact: info@latynexdigital.com.
- How we work · Delivery
- Remote, in English, with the person who would run the project. No local office is implied in any market.
- How we work · Commercial terms
- One scope and one price, agreed in writing before work starts. Your accounts, code and domain stay yours; any access we use is granted by you and can be withdrawn.
There are no client case studies on this page, and none are implied. What LATYNEX has built and runs itself is on the portfolio, each system labelled by stage. Published prices are on the pricing page; anything not listed there is scoped and quoted after review.
Questions
Does it check or confirm real vehicle availability?+
No — it never checks, confirms, or displays vehicle availability. It qualifies the inquiry and hands your team a complete brief; your team checks actual availability and quotes using whatever system you already use.
Does it complete the booking?+
No — it stops at a qualified, manager-ready brief. Booking and quoting stay entirely with your team.
Is WhatsApp included in the monthly price?+
No. WhatsApp can be connected as an additional channel, but WhatsApp Business/Meta messaging fees, provider fees, and non-standard integration work are billed separately, not included in the €99/€199/€399 plans.
What counts as one conversation?+
One customer inquiry or session, regardless of how many individual messages are exchanged inside it — not counted per message.
What happens if I go over my monthly limit?+
Nothing is cut off automatically. You can buy additional conversations at €1 each, or move to the next plan if you're consistently going over.
Is there a setup fee?+
No — standard onboarding (your branding, welcome message, and standard qualification questions) is included free on every plan.
Can I customize the qualifying questions?+
Standard qualifying questions are included as part of setup. Non-standard qualification logic beyond the standard set is custom work, quoted separately.
Is there a free trial?+
Yes — a free 4-day demo, up to 20 conversations, no card required and no setup fee.