What this covers
- A pipeline with real stages for group/event sales — enquiry, proposal, hold, contract, cutoff, BEO — not a generic sales funnel
- Room-block hold tracking with cutoff/release dates, so a hold doesn't silently expire unnoticed
- Rate-proposal generation and tracking per enquiry
- BEO detail capture (catering, AV, room setup) tied to the booking record
- Follow-up sequencing so a proposal doesn't go cold waiting on a reply
- Forms and email connected, so enquiries arrive as complete records
How this differs from Hospitality Lead Automation
Hospitality Lead Automation answers individual-stay enquiries fast, any hour — a same-day response problem. This page is the opposite shape: a multi-week, multi-stakeholder negotiated sale. A property often needs both; they solve different problems.
This does not touch your PMS or booking engine
Your existing PMS or booking engine still owns actual room inventory and reservations. This CRM tracks the sales conversation around a group or event booking — the pipeline, the proposal, the hold status — not live room availability. We do not claim a ready-made connector for any specific PMS or booking-engine platform.
Limits
We do not promise revenue outcomes or occupancy improvements. Contract terms, rate decisions and final room-block confirmation stay with your sales team — this is the pipeline and tracking layer around those decisions, not a replacement for them.
How it works
- 1
Inspect
We look at what you actually have today — accounts, roles, tools, data, who uses what — read-only where the system allows it, before anyone proposes changing anything.
- 2
Understand the current setup
What works, what is duplicated, what is unowned, and where work leaks between tools. You get this in writing, in plain language.
- 3
Implementation plan
A scoped plan with clear boundaries: what gets configured, what stays as is, what is deliberately left out, and what needs a decision from you first. Scope and price are agreed in writing before configuration starts.
- 4
Configure
The plan is carried out inside your own accounts, through access you grant and can withdraw. Changes that touch people, money or customer data wait for your explicit approval.
- 5
Handoff
Documentation of what was set up and why, a short walkthrough for the people who will run it, and a clear line on what is yours to operate from now on.
Who you would be working with
- Company · Who you would be working with
- LATYNEX Digital is a service line of Latynex Trade OÜ, a company registered in Estonia (EU). Contact: info@latynexdigital.com.
- How we work · Delivery
- Remote, in English, with the person who would run the project. No local office is implied in any market.
- How we work · Commercial terms
- One scope and one price, agreed in writing before work starts. Your accounts, code and domain stay yours; any access we use is granted by you and can be withdrawn.
There are no client case studies on this page, and none are implied. What LATYNEX has built and runs itself is on the portfolio, each system labelled by stage. Published prices are on the pricing page; anything not listed there is scoped and quoted after review.
Questions
Does this replace our PMS or booking engine?+
No — your PMS still owns actual room inventory and reservations. This tracks the group/event sales conversation around it: pipeline, proposals, holds.
Is this the same as Hospitality Lead Automation?+
No — that page answers individual-stay enquiries fast, any hour. This page is a multi-week group/event sales pipeline, a different workflow shape entirely.
Do you integrate with our PMS?+
We do not claim a ready-made connector for any specific PMS or booking-engine platform. Integrations are scoped per project.
Can it generate BEOs (banquet event orders)?+
It captures and tracks BEO-relevant detail (catering, AV, room setup) tied to the booking record; final BEO format and confirmation stay with your events team.
How are you invoiced, and in what currency?+
In EUR, by Latynex Trade OÜ, a company registered in Estonia (EU). We do not give tax advice.