Why recruitment is structurally a two-sided problem
A recruitment agency's website serves two completely different visitors at once: a company that wants to hire, and a candidate looking for a role. Each needs a different next step, different qualifying questions, and often a different person on your team — but a lot of agency sites route both through one generic "contact us" form.
Where the client side breaks down
A hiring company inquiry needs fast acknowledgment and a few specific questions — role type, seniority, timeline, and budget range — answered before a recruiter's time is spent understanding the brief. Without that, initial calls spend time gathering information that could have been captured upfront.
Where the candidate side breaks down
A candidate submitting an application or inquiry often gets no acknowledgment at all until someone manually reviews it — sometimes days later — which reflects poorly on the agency and loses strong candidates to faster-moving competitors or direct employers.
How automation handles both flows correctly
Separate qualifying paths for client and candidate inquiries from the first message — a hiring company is asked about the role and timeline; a candidate gets acknowledgment and a short set of questions about experience and availability. Each is routed to the right person on your team, rather than merging into one undifferentiated queue.
Who you would be working with
- Company · Who you would be working with
- LATYNEX Digital is a service line of Latynex Trade OÜ, a company registered in Estonia (EU). Contact: info@latynexdigital.com.
- How we work · Delivery
- Remote, in English, with the person who would run the project. No local office is implied in any market.
- How we work · Commercial terms
- One scope and one price, agreed in writing before work starts. Your accounts, code and domain stay yours; any access we use is granted by you and can be withdrawn.
There are no client case studies on this page, and none are implied. What LATYNEX has built and runs itself is on the portfolio, each system labelled by stage. Published prices are on the pricing page; anything not listed there is scoped and quoted after review.
Questions
Can the website tell clients and candidates apart automatically?+
Yes — the entry path and initial questions are structured to separate the two from the first interaction.
Does this replace a recruiter's judgment on candidate fit?+
No — it handles first response, information-gathering and routing; assessing fit remains your recruiters' work.
Can routing be based on which desk or specialism a role falls under?+
Yes — routing rules follow your actual desk structure, not a single generic queue.
Does this help with candidates who apply outside business hours?+
Yes — acknowledgment is instant regardless of when an application arrives.