Poland's fast-growing SME and startup market increasingly runs on English as its working language, especially among startups, SaaS-adjacent teams and internationally-facing SMEs — but enquiry handling often hasn't caught up: manual first response, no consistent qualification, and CRM entry that depends on someone remembering to do it. That's the specific gap this page is built around.
LATYNEX Digital builds AI Sales Manager agents and CRM automation for businesses operating in Poland — remote delivery, EN-first, honest about scope below.
Typical industries
- Growing SMEs and startups
- Professional and B2B services
- E-commerce
- Companies with an English-speaking founder base or international clients
Common lead-handling problems
- Customer enquiries handled manually with no consistent qualification
- CRM workflows that rely on manual entry rather than automated triggers
- Slow response to website/form enquiries outside working hours
- No structured handoff from initial enquiry to sales-ready lead
AI-driven customer enquiry automation
AI Sales Manager responds to a new enquiry within seconds, asks the qualifying questions that matter for your business, and hands a structured summary to your team — replacing an inbox someone checks a few times a day with an always-on first response.
CRM workflow automation, not just data entry
Website CRM Integration makes sure a qualified lead becomes a real, structured CRM record automatically — with the workflow rules that matter for how your team actually follows up, not a generic sync.
Why English-first implementation, not a Polish-language sales pitch
We work in English, with businesses in Poland that are comfortable working in English — often already the case for startups, SaaS-adjacent teams and internationally-facing SMEs. This isn't a page claiming to serve the entire Polish market in Polish; it's honest about who it's actually built for.
How delivery actually works
LATYNEX Digital has no physical office in Poland, and we don't claim one. Delivery is remote, the same team and process as every other market we serve.
Questions
Do we need to switch our whole team to English to work with you?+
No — this is for businesses already operating in English, which is common among Polish startups, SaaS-adjacent teams and internationally-facing SMEs. If English isn't genuinely your working language yet, this isn't the right starting point, and we'd rather say so than force a fit.
Will this work with the CRM or process we already use?+
In most cases, yes — AI Sales Manager connects into the CRM you already run rather than requiring a switch, and compatibility is confirmed during the Revenue Audit before anything is built.
Do you have an office in Poland?+
No — we work with businesses in Poland remotely, the same way we work with clients across the EU.
What does it cost?+
AI Sales Manager starts from €490/month plus setup — the same pricing everywhere we work.
What happens next
- 01
We map the process and the tools
Where the work starts, what is done by hand, which systems are involved.
- 02
We pick the simplest reliable route
A platform, a workflow or a little custom code — whichever is simplest and safest for this outcome.
- 03
Scope and price in writing
One scope and one price for you to approve. Nothing starts before you agree.
- 04
We build it with failure handling
Retries, duplicate protection and a named person told when something breaks, in accounts you own.
- 05
Test, monitor, hand over
We check it against real cases, agree who watches it, and document how it works and what to do when it fails.