Direct answer
The rule of a good scanning workflow is simple: every time stock changes hands or place, someone scans, and the system records it at that moment. Receive a pallet: scan. Put it away: scan the item and the location. Pick an order: scan the location and the item. Count a bin: scan. If each movement is scanned, the system's picture matches the shelf, and you stop paying for the errors that spreadsheets and memory produce.
This guide covers the process design, not a hardware recommendation. Which devices, labels and exact handheld screens apply to your warehouse is scoped per engagement.
Start with labels and locations
Scanning only works if there is something unambiguous to scan. Two things need design before any scanner is bought.
Location labels
Give every storage position a unique, readable code that reflects your layout, for example zone, aisle, rack and level. Keep it consistent, print it large enough to scan from a normal picking distance, and place it where the picker's eyes go. Label bins, not only racks, if you store at that granularity.
Item identification
Decide what identifies an item: a manufacturer barcode, your own internal code, or both. If your products arrive with unreliable or missing barcodes, you will need a process for labelling at receiving. If you need batch, lot or serial tracking for certain products, decide that now, since it changes what is scanned.
Receiving
Receiving is where errors enter the system, so it deserves the most care. Scan against what was expected, not into a void.
- Start from an expected receipt so the system knows what should arrive
- Scan each item or pallet label and confirm the quantity
- Flag differences immediately: short, over, damaged or wrong item, with a note or photo where you need proof
- Set discrepancies aside rather than blending them into good stock
- Only confirm the receipt when the count is settled, so stock is not counted twice
Putaway
Putaway closes the loop between receiving and storage. Scan the item, then scan the destination location. If the system can suggest a location, treat that as a suggestion the operator may override with a reason, because physical reality sometimes differs. Stock that has been received but not scanned into a location is invisible to picking, so keep an eye on how long items stay in the receiving area.
Picking and packing checks
Picking is where scanning pays back fastest, because it prevents wrong-item shipments. The pattern is: scan the location to confirm the picker is in the right place, scan the item to confirm it is right, then enter or confirm the quantity. At packing, scan again to check the packed contents against the order before it is sealed.
- Location scan first, so the picker cannot pick the right item from the wrong bin unnoticed
- Item scan for every line, or every unit where the value or risk justifies it
- Mismatches block progress and prompt the operator, rather than allowing an override by default
- A short-pick path: what happens when the bin is empty, the item is damaged or the count differs
- A packing check that compares scanned items with the order before shipping
Cycle counts
Instead of closing the warehouse for a full count once a year, count a few locations regularly. Scan the location, scan the items, enter the quantity and let the system compare it with expected stock. Prioritise fast-moving, high-value and historically error-prone locations. Every difference should have a recorded reason and an adjustment, not a silent overwrite, so you can find the cause instead of just fixing the number.
Design the exceptions before go-live
Most scanning projects fail on the exceptions, not the normal flow. Decide in advance what operators do when:
- A barcode will not scan (damaged, missing, wrong): manual entry with a required reason, or a reprint route
- An item arrives that is not on any expected receipt
- The system says a location has stock but the shelf is empty
- Two different items share one barcode
- The scanner loses its connection mid-task: what is saved, and what must be repeated
- A returned item comes back with no reference
Rule of thumb
Every exception path should leave a trace: who, when, what and why. If overrides are silent, scanning stops being a control and becomes theatre.
Devices and what to confirm
Do not pick hardware first. Choose the workflow, then confirm devices against it. Questions worth asking about any device and software combination before committing:
- Can it scan the barcode types and label sizes you actually have?
- Does the handheld run the screens for your workflow, and who confirms that in writing?
- How does it behave offline, and what is synchronised when connectivity returns?
- Is it robust enough for the environment: cold storage, dust, drops?
- Who supports and replaces devices, and how are they assigned to staff?
How this relates to a WMS
A warehouse management system is what turns each scan into a stock movement with an audit trail. LATYNEX's warehouse management system foundation includes barcode and handheld workflows as part of its scope; which specific screens, devices and label formats apply to your operation is confirmed during an implementation-led scoping, not assumed. We do not claim scanner certification or hardware automation. If you are weighing effort, see what drives WMS implementation cost, and if you are still working in sheets, when logistics spreadsheets are outgrown. The WMS readiness assessment helps you check where you stand first.
Questions
Do we need a WMS to scan barcodes?+
Scanning without a system that records each movement gives you little. A WMS turns scans into stock records and an audit trail; that is what makes the effort worthwhile.
What should we label first?+
Locations, then items. Unambiguous location codes and a clear item identifier are the foundation everything else depends on.
What if our products have no barcodes?+
Plan a labelling step at receiving with your own internal codes, and decide how those relate to any supplier codes.
How do we handle a barcode that will not scan?+
Provide a manual entry route that requires a reason and leaves a trace, plus a reprint route for damaged labels.
Which handheld devices should we buy?+
Choose the workflow first, then confirm devices against it. Specifics are scoped per engagement, and we do not certify or promise particular hardware.