A different gap from Missed Lead Recovery
Missed Lead Recovery deals with a completed enquiry that sat unanswered — the visitor did their part, your team didn't reply. This is the other direction: a visitor who started answering AI Sales Manager's qualifying questions, then left partway through — two answers in, no submission, no completed enquiry to even respond to.
Why a partial answer is still worth following up on
Someone who answered two or three qualifying questions before leaving showed real intent — more than a bounce, less than a submitted enquiry. Treating that as nothing wastes a visitor who was most of the way to a real conversation; treating it exactly like a completed lead overstates what's actually known about them.
How re-engagement actually works
Where a channel allows it (an email address given early in the conversation, a returning visitor via WhatsApp), a follow-up references specifically what they'd already started asking about — not a generic "still interested?" message that ignores the context that already exists.
What this needs to work at all
A way to reach the visitor again — an email or phone number captured before they left, or a channel like WhatsApp where the conversation itself persists. A fully anonymous visitor who leaves before providing any contact detail can't be re-engaged; that's a different, harder problem this doesn't solve.
Questions
Isn't this the same as Missed Lead Recovery?+
No — that page is about a completed enquiry that got no reply. This is about a conversation that was never actually finished, which is a different starting point and needs a different message.
Does this work if the visitor never gave any contact details?+
No — some way to reach them again is required, whether that's an email captured early in the conversation or a persistent channel like WhatsApp. A fully anonymous drop-off can't be re-engaged this way.
How many partial answers count as "started"?+
Configured during setup against your actual qualifying flow — generally, enough that the visitor showed real intent, not just a page view.
Does the follow-up reference what they already said?+
Yes, where possible — a generic re-engagement message ignoring the specific context already given tends to read as spam rather than a genuine follow-up.